Refund Policy
1. Introduction
Welcome to Frenshia Language School (“us,” “we,” or “our”). This Non-Refund Policy outlines our stance on refunds for the language courses offered through our platform. By using our services, you agree to adhere to the terms outlined in this policy.
2. Course Fees
2.1. Payment Obligation:
Students are required to pay a fee of one dollar per hour to enroll in our language courses. This fee is non-refundable.
2.2. No Exceptions:
Once the payment for a course is made, it is considered final, and no refunds will be provided under any circumstances, except as expressly stated otherwise in this policy.
3. Exceptions to Non-Refund Policy
3.1. Technical Issues:
In the event of a documented technical issue on our end that significantly hinders a student’s ability to access the course content, we may, at our discretion, consider a refund or alternative resolution.
3.2. Course Unavailability:
If, for unforeseen reasons, a course becomes permanently unavailable during the paid enrollment period, we may provide a prorated refund or offer access to an alternative course.
4. Discontinuation of Services
4.1. Course Changes:
We reserve the right to modify, discontinue, or replace courses, including changes in instructors, curriculum, or content. Such changes do not entitle enrolled students to refunds.
4.2. Platform Changes:
We may make changes to the platform or services, and these changes do not warrant refunds unless expressly stated otherwise.
5. User Responsibilities
5.1. Understanding Course Content:
It is the responsibility of the user to review the course details, curriculum, and any provided materials before enrollment to ensure they meet their expectations and learning objectives.
5.2. System Requirements:
Users are responsible for ensuring that their devices meet the system requirements for accessing and participating in the courses. Refunds will not be provided for issues related to the user’s equipment or internet connectivity.
6. Contact Us
If you encounter any issues related to payments, access to courses, or have questions about this Non-Refund Policy, please contact us